Shipping Policy

At Puff n Go, we understand the importance of a reliable and efficient shipping process. We strive to provide our customers with a seamless experience from the moment they place their order to the moment it arrives at their doorstep. Our shipping policy is designed to ensure that your package is delivered safely and in a timely manner.

Shipping Methods:

We offer a variety of shipping methods to cater to your needs. Whether you prefer standard shipping or expedited delivery, we have options available to suit your preferences. During the checkout process, you will be able to select the shipping method that best fits your requirements.

Processing Time:

Once your order is placed, our team works diligently to process and prepare it for shipment. We aim to ship all orders within 3-4 business days. Please note that during peak seasons or promotional periods, there may be slight delays in processing time. Rest assured, we are committed to getting your order to you as quickly as possible.

Shipping Time:

The shipping time will vary depending on the shipping method you choose and your location. Standard shipping typically takes between 5-20 business days. Please note that these are estimated delivery times and may be subject to unforeseen delays caused by external factors such as weather conditions or carrier issues.

 

 

International Shipping:

We currently offer international shipping to select countries. Please note that international shipments may be subject to customs duties, taxes, or other fees imposed by the destination country. These additional charges are the responsibility of the recipient and are not included in the shipping cost. We recommend checking with your local customs office for more information on any potential fees.

Lost or Damaged Packages:

In the rare event that your package is lost or damaged during transit, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive a replacement or refund. Your satisfaction is our top priority, and we will do our best to rectify any shipping-related concerns.

Thank you for choosing Puff n Go. We appreciate your trust in our products and services. If you have any further questions or need assistance with your order, please don't hesitate to reach out to our customer support team.